Before you start

Passport and immigration document
A Canadian address
Social Insurance Number, for interest-bearing and registered accounts
A deposit, if you end up with a secured credit card

Step-by-step

1
Pre-open the account from abroad if your bank allows it
Several major banks accept newcomer applications before arrival, letting you move funds ahead of the move and walk into a branch with the account already created. Doing it before you land removes a week of friction at the point you have least slack.
OnlineWho: You
2
Open on a newcomer package rather than a standard account
Newcomer programmes waive monthly fees for a promotional period, usually a year, and accept applicants with no Canadian credit file. Ask for it by name — a standard account is what you get if you do not.
In personWho: YouWeek 1
3
Get a quote from Libro as well as the big banks
Libro Credit Union is headquartered in London and is a serious regional institution rather than a token local option, with branches across southwestern Ontario. Credit unions frequently quote better on day-to-day fees, small mortgages and personal lending, and are more willing to look at an unusual file in person. They are less useful if you travel constantly. Twenty minutes for a second quote is well spent.
In personWho: You
4
Apply for a credit card in the same appointment
Newcomer cards are approved on immigration status and income rather than a Canadian score. If declined, ask for a secured card where a refundable deposit backs the limit — but ask about the unsecured newcomer card first, because branch staff often default to the secured one.
In personWho: YouWeek 1
5
Use the card small and clear it in full every month
Put a recurring charge on it and pay the balance in full. Low utilisation plus perfect payment history is what builds the score; carrying a balance builds nothing but interest.
Mobile appWho: You6–12 months to a usable score
6
Open a TFSA and check when your contribution room actually began
Room accrues only from the year you became a Canadian resident, not from the scheme's launch in 2009. Over-contributing on the assumption of full historic room is penalised monthly and the Canada Revenue Agency does find it.
OnlineWho: You

Documents you’ll need

Passport
PR card, Confirmation of Permanent Residence, or work permit
Social Insurance Number
Proof of a Canadian address
Employment letter, for credit products and for rental applications

Things most newcomers don’t know

An employment letter is what stands in for the credit file you do not have.

You cannot manufacture Canadian credit history in your first month, but you can arrive at a viewing with a letter confirming role, salary and start date, plus references and identification. Landlords are managing risk and want something concrete to weigh. Have the packet printed before your first viewing rather than after your third rejection.

Source: community-reported, consistently corroborated

In a 4% vacancy market you are allowed to say no, and most newcomers do not realise it.

CMHC's October 2025 survey put London's purpose-built vacancy rate at its highest in fifteen years. That changes the etiquette: you can view several units, take a day to decide, decline a demand for a co-signer or a year of post-dated cheques, and ask for an incentive. Arriving with a Toronto-shaped assumption that any acceptance is a win is how people sign a bad lease in the one Canadian market where they did not have to.

Source: CMHC — Rental Market Report, October 2025 survey

Ask to see the City rental licence, and know that a renovation eviction needs a second one.

London runs two municipal licensing schemes that most Ontario cities do not. Under by-law CP-19 a residential rental unit licence is required for most small rental properties — four or fewer units where the owner does not live there — with a property standards and fire inspection for a new licence and the licence posted near the front entrance; apartment buildings and townhouses are exempt. And since 1 March 2025 a landlord serving an N13 notice for extensive repairs must hold a building permit and apply for a rental unit repair licence within seven days, at $600 per unit, supported by a professional's report that vacant possession is necessary — with the tenant's right to return afterwards at the pre-renovation rent built into the scheme. Neither shows on a listing site and neither appears in general Ontario renting advice.

Source: City of London — residential rental unit licences; rental unit repair licence by-law

Ask for the unsecured newcomer credit card before accepting a secured one.

Several major banks issue unsecured cards to recent immigrants on the strength of an immigration document and an employment letter, with no Canadian score required. Branch staff often reach for the secured product, which locks up a deposit unnecessarily and takes longer to turn into a usable score. One direct question is worth several months of history.

Source: Financial Consumer Agency of Canada — banking for newcomers

TFSA room starts the year you became a resident, not the year the scheme did.

Canadians accumulate room every year since 2009 and the cumulative figure is large and endlessly quoted online. Newcomers accrue it only from the year of arrival, and the over-contribution penalty is charged monthly on the excess. It is one of the most common expensive newcomer mistakes in Canada precisely because online advice is written for people who have always lived here.

Source: Canada Revenue Agency

Common mistakes to avoid

Arriving at a viewing with no credit file and no employment letter.
Opening a standard account instead of asking for the newcomer package by name.
Accepting a secured card without asking whether you qualify for an unsecured newcomer card.
Agreeing to a co-signer or a year of post-dated cheques in a market with 4% vacancy.
Carrying a balance in the belief that it builds credit faster — it does not.
Over-contributing to a TFSA on the assumption of full historic room.
Letting the newcomer fee waiver lapse into a paid monthly plan unnoticed.

Some of this may be out of date. Spotted something inaccurate? Help us keep it right for the next newcomer.