Before you start
- Passport for a prepaid SIM
- Residence permit and IDNP for a postpaid contract
- A Moldovan bank account for direct debit on most contracts
- A lease or the owner's permission for a fibre installation
Step-by-step
- 1
Buy a prepaid SIM on arrival
Orange, Moldcell and Moldtelecom sell prepaid packs at the airport, in the malls and in kiosks. Data allowances are large and the cost is trivial. Registration against an identity document is required, so bring the passport.
In personWho: YouDay 1 - 2
Ask which operators are already in the block before you sign a lease
Moldovan buildings are wired by whichever operators have installed equipment in them. If StarNet or Moldtelecom is not physically present in your block, getting them means a building committee decision that may never come. This is a thirty-second question that prevents the most common broadband disappointment here.
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Order fibre once you have the lease
In a block that is already wired, installation is usually within the week. StarNet pioneered FTTx here and Moldtelecom has the widest footprint; between them they hold most of the fixed market. Orange's Chișinău fixed network measures fastest of all in the capital.
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Move to postpaid once the permit and account exist
Postpaid needs the residence permit, an IDNP and usually a Moldovan account for direct debit. It is cheaper per gigabyte and bundles handset financing. Prepaid is perfectly usable in the meantime and nothing is lost by waiting.
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Keep the number when you switch
Moldova operates mobile number portability. Never cancel the old contract before the port completes — the number is released and cannot be recovered.
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Carry a second SIM if you work from home
Mobile data is cheap enough that a second SIM on a different operator is a trivially inexpensive redundancy. In a country where fibre is excellent but a single building fault or a power interruption can take you offline for a day, it is better value here than almost anywhere.
Mobile appWho: You
Documents you’ll need
- Passport for prepaid registration
- Residence permit and IDNP for postpaid
- Moldovan bank details for direct debit
- Lease or owner's permission for fibre installation
Things most newcomers don’t know
Moldova's internet is genuinely world-class and it is the most concrete thing the city has to offer a remote worker.
The country built its fixed networks late, in dense apartment blocks, with fibre from the start and fierce competition between operators. Average fixed broadband pricing places Moldova among the most affordable in Europe, and measured speeds in Chișinău run well over 200 Mbps on the leading networks. A connection that would be a premium tier in Western Europe is the ordinary product here.
Source: ANRCETI; operator tariffs
Which operator is in your block decides your real choice, not the marketing.
Fixed operators install equipment building by building. If the one you want has no presence in yours, switching means a construction job the building administrator has to approve. Ask the landlord or the administrator which operators are already in the block, and treat that answer as the actual menu.
Source: community-reported
The anonymous prepaid SIM does not exist here.
Moldovan operators register prepaid SIMs against an identity document. A passport is enough on arrival, so it is not an obstacle, but you cannot walk in and buy a working SIM with cash and no ID. Plans that assume otherwise fail at the kiosk.
Source: ANRCETI
5G exists but it is a central-Chișinău product, not a national one.
Commercial 5G launched in 2024 and coverage through 2025 remained concentrated in central Chișinău and its immediate surroundings. Outside that, 4G is what you get, and it is good. Do not choose a flat on the edge of the city on the strength of a 5G coverage map.
Source: ANRCETI; operator coverage
Common mistakes to avoid
- Signing a lease without asking which fixed operators have equipment in the block.
- Paying for a premium speed tier that is the standard offering here.
- Trying to take a postpaid contract before the residence permit and IDNP exist.
- Cancelling an old mobile contract before the number port completes.
- Expecting 5G coverage outside central Chișinău.
Some of this may be out of date. Spotted something inaccurate? Help us keep it right for the next newcomer.
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Sources
- ANRCETI — National Agency for Regulation in Electronic Communications and IT — official
- General Inspectorate for Migration (IGM) — official
Last verified August 2026. Government processes change — always confirm critical details against the official source before acting.