Before you start
- Passport
- An Australian residential address — a hotel or short stay is fine to begin
- Visa details
- Your home-country tax identification number for the tax residency declaration
Step-by-step
- 1
Open the account online before you fly
All four majors accept pre-arrival applications. You get an account number immediately, so relocation funds or a first salary have a destination, but the account stays restricted until you verify identity in person.
OnlineWho: YouAccepted up to about 3 months before arrival by most banks - 2
Verify in a branch after you land
Take the original passport into a branch — originals only, scans and photos are refused. The Canberra Centre branches in Civic are busiest at lunchtime; Belconnen, Woden and Gungahlin town centres are quicker for the identical transaction.
In personWho: YouAbout 20–30 minutes - 3
Consider a local mutual as well as a major
Beyond Bank is headquartered in Adelaide but grew out of the Canberra-based public-sector credit unions and still has a strong ACT branch network. Public-sector-focused funds and mutuals are unusually prominent here because of who the city works for.
In personWho: You - 4
Add your Tax File Number when it arrives
Supplying a TFN is not compulsory, but without one the bank withholds tax at the top marginal rate on interest. Thirty seconds in the app once the ATO letter turns up.
Mobile appWho: You - 5
If you buy, price the rates notice before the purchase price
The ACT's tax reform program has been cutting conveyance duty and lifting general rates since 2012, so ACT rates are the highest in the country while duty is among the lowest. That is a good trade if you stay a long time and a poor one if you buy and sell inside a few years. Model the annual holding cost, not just the entry cost.
OnlineWho: You
Documents you’ll need
- Passport (original, presented in person)
- Visa evidence via VEVO
- Australian residential address
- Tax File Number, once issued — not needed to open the account
Things most newcomers don’t know
The new-arrival identity concession is short, and it is the reason to bank in week one.
Banks accept that someone who landed last week cannot hold Australian documents, so for roughly the first six weeks a foreign passport counts as the full 100 points on its own. After that they want an ACT licence or a Medicare card you do not yet have. Nobody reminds you — the process simply gets harder without announcing it.
Source: Major bank new-arrival banking pages; confirm the current window with your bank
The ACT is the only Australian jurisdiction systematically abolishing stamp duty, and it charges you for it every year.
A twenty-year reform begun in 2012 is shifting the territory off conveyance duty and onto general rates. Buying in is cheap by national standards; the annual rates notice is the highest in Australia. If you plan to stay a decade the swap is in your favour. If you expect a posting of two or three years it is not, and it is a genuine argument for renting rather than buying in Canberra specifically.
Source: ACT Revenue Office — tax reform and general rates
PayID and Osko settle in seconds, and Australia effectively has no cheque culture.
Register a mobile number or email as a PayID and money arrives instantly, any day. Bond payments, tradespeople and share-house costs all run on it. Arriving expecting cheques or a cash economy is unnecessary friction.
Source: Australian Payments Plus — New Payments Platform
The account, the address and the TFN unlock each other in a fixed order.
The TFN letter arrives by Australian post and nowhere else; the bank withholds at the top rate until you supply the TFN; every rental application wants an Australian account. Stable postal address, then account, then TFN, then feed the TFN back in. Any other sequence means repeating a step.
Source: ATO guidance combined with standard bank practice
Common mistakes to avoid
- Presenting photocopies or a phone photo of the passport rather than the original.
- Letting the new-arrival identity window lapse before getting to a branch.
- Assuming the pre-arrival online account is fully usable on landing.
- Comparing Canberra purchase costs with Sydney's on stamp duty alone and ignoring that ACT rates are the highest in the country.
- Leaving the TFN off the account and being withheld at the top rate on interest for months.
Some of this may be out of date. Spotted something inaccurate? Help us keep it right for the next newcomer.
Make it your personal checklist
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Sources
- ACT Revenue Office — general rates — official, Checked August 2026
- ATO — Tax file number and interest withholding — official, Checked August 2026
- NAB — Banking in Australia for new arrivals — provider, Checked August 2026
Last verified August 2026. Government processes change — always confirm critical details against the official source before acting.