Before you start
- Employment contract or proof of income
- Meldebescheinigung from your Anmeldung
- Steuer-ID
- A German bank account for contributions
Step-by-step
- 1
Understand the two systems before choosing
Statutory charges a percentage of income up to a ceiling, covers dependants at no extra cost, and allows free switching between funds. Private prices on age and health at entry, charges per person, and rises with age.
OnlineWho: YouFirst month - 2
Choose statutory if eligible and unsure
Statutory funds differ modestly in supplementary rate and extras, and switching between them is easy. Starting statutory keeps the option open; the reverse move generally does not exist.
OnlineWho: You - 3
Register with a Hausarzt in your first fortnight
Your GP is the practical entry point to specialist care. Wiesbaden's practices are less oversubscribed than Frankfurt's, and registering while you are well is much easier than doing it while you are not.
In personWho: You - 4
Use the whole Rhine-Main region for specialists
Statutory cover works with any panel doctor in Germany, so a referral to the Universitätsmedizin Mainz across the river or to Frankfurt is entirely routine and costs you nothing extra. Crossing into Rhineland-Palatinate for a hospital changes nothing about your entitlement.
In personWho: You - 5
Learn the out-of-hours system
For urgent but non-emergency problems, 116117 is the national medical on-call number and will direct you to an out-of-hours practice. Emergency departments are for emergencies.
Mobile appWho: You - 6
Save the poison number now, and note it is a Mainz one
The Giftinformationszentrum for Rhineland-Palatinate and Hesse sits at the Universitätsmedizin Mainz and answers on 06131 19240. It is across the river and in another state, and it is still the number for a Wiesbaden household.
Mobile appWho: You
Documents you’ll need
- Employment contract or proof of income
- Meldebescheinigung
- Steuer-ID
- Passport and residence permit
- Bank details for contributions
Things most newcomers don’t know
The poison emergency number for Wiesbaden is a Mainz number in another state.
The joint Giftinformationszentrum for Rhineland-Palatinate and Hesse is at the Universitätsmedizin Mainz on 06131 19240. Newcomers with small children look for a Wiesbaden or a Hessian number, do not find one, and lose the minutes that matter. Put the Mainz number in your phone on day one.
Source: Universitätsmedizin Mainz
Going private is nearly a one-way door.
Private cover is often cheaper than statutory for a young, healthy, high-earning newcomer, and brokers sell on exactly that comparison. But premiums rise with age, each family member is priced separately rather than covered free, and returning to statutory later is difficult and near-impossible above a certain age. In a commuter city full of Frankfurt salaries this pitch lands often.
Source: Bundesministerium für Gesundheit
Statutory cover includes dependants at no extra cost.
A non-working spouse and children are covered under a statutory member's contribution at no additional charge. Under private cover each is a separate premium. For anyone with or planning a family this usually outweighs the headline comparison a broker will show you.
Source: Bundesministerium für Gesundheit
116117 is the number that saves an emergency department visit.
The national medical on-call service handles urgent but non-life-threatening problems out of hours. Germans use it routinely; newcomers default to the emergency department and wait a long time as low priority.
Source: Kassenärztliche Bundesvereinigung
Common mistakes to avoid
- Hunting for a Hessian poison number instead of calling Mainz on 06131 19240.
- Choosing private insurance on the first year's premium without modelling the long run.
- Not realising statutory covers dependants free while private does not.
- Going to an emergency department for something 116117 would have handled.
- Restricting a specialist search to Wiesbaden when Mainz and Frankfurt are both inside half an hour.
Some of this may be out of date. Spotted something inaccurate? Help us keep it right for the next newcomer.
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Sources
- Bundesministerium für Gesundheit — health insurance — official
- Kassenärztliche Bundesvereinigung — 116117 service — official
- Universitätsmedizin Mainz — Giftnotruf 06131 19240 — official
- Make it in Germany — health insurance for newcomers — official
Last verified August 2026. Government processes change — always confirm critical details against the official source before acting.