Culture
Insurance Capital
in-SHOOR-ans KAP-it-ul
Hartford's civic title, and not a marketing invention — the American fire and life insurance industry grew up here in the 1800s and the head offices never left. It is on the tourist signage and in the way people describe their jobs.
Nutmegger
NUT-meg-er
A Connecticut native. The Nutmeg State nickname comes from a story about Yankee peddlers selling wooden nutmegs to the gullible, which tells you how Connecticut sees itself and how it thinks others see it.
Daily life
Mill rate
MIL rayt
The property tax rate, expressed as dollars of tax per USD 1,000 of assessed value. Connecticut towns set their own, they vary enormously across a town line, and locals quote them the way people elsewhere quote house prices.
Grand list
GRAND list
The town's roll of taxable property as of 1 October each year. 'The October 2025 grand list' is how tax years are named here, and whether your car was garaged in this town on that date is what decides who bills you for it.
West Hartford
west HART-ford
The town immediately west of the city — a completely separate government with its own schools, police and mill rate, and where a great many people who work in Hartford actually live. Do not use the two names interchangeably; the difference is thousands of dollars a year.
Open Choice / RSCO
OH-pun choyss / ARR-sko
The regional school choice system that lets Hartford students attend suburban schools and suburban students attend Hartford's regional magnets, run through a lottery. It grew out of decades of desegregation litigation and it is the first thing any Hartford parent will ask you about.
Transport
Car tax
KAR taks
The annual town property tax on your vehicle. From the October 2024 grand list it is calculated from the car's original list price against a statutory depreciation schedule, assessed at 70% and taxed at a mill rate capped at 32.46 statewide. Newcomers from most states have never paid a tax on a car they already own.
CTfastrak
see-tee-FAST-trak
The dedicated busway running west from downtown Hartford to New Britain on a former rail alignment. It is proof-of-payment — buy at the platform machine before boarding — and the same ticket works on ordinary CTtransit buses.
The Hartford Line
thuh HART-ford line
The commuter rail line running New Haven–Hartford–Springfield. From New Haven you connect to Metro-North for New York, which is what makes a Hartford base workable for someone with occasional business in the city.
Food
Grinder
GRINE-der
A long sandwich in a roll — a sub, a hoagie, a hero. In Connecticut it is a grinder, and asking for a hoagie identifies you as being from Philadelphia within about a second.
Package store / packie
PAK-ij stor / PAK-ee
The off-licence. New England's term for a shop selling sealed alcohol to take away — not a bar, not a supermarket aisle. 'Stop at the packie' is an entirely ordinary sentence here.
Emergency
Nor'easter
nor-EEST-er
The winter storm system that runs up the eastern seaboard with north-easterly winds, and the reason Hartford's snow arrives in large one-day quantities rather than steadily. When the forecast says one, the supermarkets empty.
860 / 959
eight-sixty / nine-fifty-nine
The area codes for Hartford and eastern Connecticut — 959 is the newer overlay, so ten-digit dialling is standard. 911 for emergencies; the city runs a 311 line for everything else.
Some of this may be out of date. Spotted something inaccurate? Help us keep it right for the next newcomer.