Before you start
- Employment contract or proof of income
- Meldebescheinigung from your Anmeldung
- Steuer-ID
- A German bank account for contributions
- For cross-border workers: an S1 form from the insurer in the country where you work
Step-by-step
- 1
Work out which country insures you before enrolling anywhere
Under EU coordination rules you are normally insured where you work, not where you live. If your employer is Dutch or Belgian, do not sign up with a German statutory fund by default — you need an S1 registration instead, which entitles you to treatment in Germany at that country's expense.
OnlineWho: YouBefore your first payslip - 2
Take the cross-border question to the GrenzInfoPunkt
The GrenzInfoPunkt Aachen–Eurode advises free of charge on exactly this: which country's health and pension system applies, what happens to family members, and how the S1 works in practice. It is a public service, it is impartial, and it is faster than an employer's HR department working it out from scratch.
In personWho: You - 3
Watch the 25% and 50% thresholds if you work from home
Working a substantial part of your time — usually 25% — in your country of residence flips your whole social security to that country. The 2023 Framework Agreement, signed by Germany, Belgium and the Netherlands, lets habitual cross-border teleworkers stay in the employer's system up to 50%, but it has to be applied for. Home days are not free of consequences.
Via employerWho: You and your employer - 4
If you are on an ordinary German contract, choose statutory unless you are sure
Statutory charges a percentage of income up to a ceiling, covers dependants free, and allows easy switching between funds. Private prices on age and health at entry, charges per person, and is close to impossible to leave later.
OnlineWho: YouFirst month - 5
Register with a Hausarzt in your first fortnight
Your GP is the practical entry point to specialist care. Aachen has the Uniklinik and two large general hospitals, so tertiary care is strong, but primary practices fill up and the student intake in autumn does not help.
In personWho: You - 6
Save 116117 and the Bonn poison centre
116117 is the national medical on-call number for urgent but non-emergency problems. The poison information centre for North Rhine-Westphalia is at the Bonn university hospital on 0228 19240 — an hour away and the correct number regardless.
Mobile appWho: You
Documents you’ll need
- Employment contract or proof of income
- Meldebescheinigung
- Steuer-ID
- Passport and residence permit
- S1 form, if you are insured in another country
- Bank details for contributions
Things most newcomers don’t know
Where you live does not decide who insures you — where you work does.
EU Regulation 883/2004 assigns you to the social security system of the state where you work. An Aachen resident employed in Maastricht or Liège is insured there, registers in Germany with an S1, and is not a German statutory member. Signing up with a German fund anyway produces double contributions and a refund fight.
Source: EU social security coordination rules
Home-working days move the line, twice.
Two separate thresholds bite. Doing 25% or more of your work in your country of residence normally moves your whole social security there. Since 1 July 2023 the cross-border telework Framework Agreement — which Germany, Belgium and the Netherlands have all signed — lets you go up to 50% and stay in the employer's system, but only on application. Neither threshold is the same as the tax rule, and neither is automatic.
Source: Framework Agreement on cross-border telework, Art. 16(1) Reg. 883/2004
The free advice service exists and it is better than your HR department.
The GrenzInfoPunkt Aachen–Eurode is a publicly funded cross-border advice centre with offices in Aachen and at the Eurode Business Center, giving free advice on German, Dutch and Belgian tax, social insurance, pensions and family benefits. In a city where the answer to 'which country covers me' is genuinely non-obvious, a free impartial adviser is the highest-value hour a newcomer can spend.
Source: Region Aachen Zweckverband — GrenzInfoPunkt
Statutory German cover includes dependants at no extra cost; the Dutch system does not work that way.
Under German statutory cover a non-working spouse and children are insured on one contribution. The Dutch system charges a nominal premium per adult and pairs it with an annual excess, and Belgian cover runs through a mutualité you have to choose. Do not assume the family arithmetic that works in one system carries into the next one over.
Source: Bundesministerium für Gesundheit
Common mistakes to avoid
- Joining a German statutory fund when your Dutch or Belgian employer already insures you.
- Not requesting the S1 form early enough and arriving with no proof of cover.
- Assuming home-working days are invisible to social security — 25% and 50% are both real lines.
- Choosing private German cover on the first year's premium without modelling the long run.
- Searching for an Aachen poison centre rather than calling Bonn on 0228 19240.
Some of this may be out of date. Spotted something inaccurate? Help us keep it right for the next newcomer.
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Sources
- Region Aachen Zweckverband — GrenzInfoPunkt cross-border advice — official
- GrenzInfoPunkt Aachen–Eurode (English) — official
- Belgian Federal Public Service Social Security — cross-border telework Framework Agreement and its signatories — official
- Bundesministerium für Gesundheit — health insurance — official
- Informationszentrale gegen Vergiftungen Bonn — poison centre for NRW — official
Last verified August 2026. Government processes change — always confirm critical details against the official source before acting.